How We Use Account And Wallet Data
Our Privacy Policy starts with the account details needed to create access, confirm your phone and connect your chosen payment route. We record transaction references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity so we can match a deposit or withdrawal request to
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the right account. Device and login details help us detect unusual access, while support records let us trace a stalled wallet status without asking you to repeat every step. We retain records only for the operational, security and legal period that applies to the relevant request.
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Where eligibility or access is discussed, it depends on local law. You can ask our support desk which data is held and why.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.